Refunds will be made for all merchandise in original, unused condition within 15 days of the date of delivery.

Returns must be sent to our warehouse address.

Refunds will be issued in the original form of payment.

Shipping and handling costs are non-refundable.

The refund will include the cost of the item, plus any applicable sales tax.

You may also exchange an item for another item. If the price of the replacement item is higher than the purchased item, the difference must be paid.

The customer will be responsible for the freight and transport charges for items returned or exchanged.

A $35 restocking fee will apply to returned items or if the customer requests a refund.

All sale items are final and non-refundable and are not eligible for refunds.

Note: Due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen. Products cannot be exchanged for this reason.

Non-Returnable Articles (Custom Orders)

Custom-made items and special orders are not returnable or exchangeable. These items are specially made for you and cannot be returned. However, alterations can be made after paying nominal charges, usually ranging from $15 to $40, depending on the alteration required.

We process all orders strictly according to the buyer’s selected size and colors. We will not be able to provide a refund or exchange in this particular case. Size charts are available with detailed information for measuring your size on our website. If you have any questions regarding size, please send us an email here.

Worn or altered items cannot be returned. Jackets should be inspected upon receipt. Please contact us prior to returning or exchanging an item.

No refund or return will be issued to customers ordering more than one product at a single time. This is to ideally restrict the practice of generating resale value and returning the product in case there is no sale. This is also to discourage the practice of ordering different products for trial and selecting only one.

How to Return

Firstly, in order to get approval for a return or exchange, simply send us an email here.

Mention your name, order number, and the email address you used when placing the order. Our sales representative will get back to you within 48 working hours to serve you in the best possible way.

Once you receive approval for a return or exchange, we will provide you with our warehouse address in South Asia. Buyers are requested to send the package through their local postal office with a tracking number. Items returned through courier services such as DHL or FedEx will not be accepted.

For any further questions, feel free to contact us at info@yellowstonejacketsco.com.

Incorrect Orders or Damaged Products

If a product is shipped incorrectly or arrives damaged, we will replace the item or accept a return of that item and provide a full refund.

Payment

All returns will be credited to the original form of payment.

Refund & Processing

Refunds will be processed within approximately 15 business days after we receive your return.

Refunds will be made to your original payment method.

Return shipping charges are non-refundable.

A $35 restocking fee will be deducted in case of a return.